The team here have gone above and beyond to provide a great customer experience at a very reasonable cost. Honest, quick and highly professional team, will not hesitate to take my car back here for future work.
Called up in regards to an issue with some electrical issues, the lovley front desk lady listened and passed me on to a very kind man named Manny, although he couldn't directly help with my issue he honestly went above and beyond and rang around to see who could help, seriously couldn't thank him enough and he didn't need to help but he did, and I really appreciate it, thank you Manny and the team and European Prestige Car Care
Massive thank you to Izzy and the kind receptionist, the customer service is outstanding to say the least, they go above and beyond to make sure you’re happy I’ve never met such honest team of mechanics very professional I will always be coming back to EPCC!
Great team! All staff are amazing. From office staff to mechanics, from reception to sales staff and workshop. This business is a testament to good leadership.This workshop provides and to end service from mechanical repairs, panel work, and car sales and one of very few places that wash and clean the customers' cars after every service..Congratulations to Mahir and his team...
My third service at EPCC and their work has been consistent, honest and reliable. Their costs are reasonable and I never second guess myself taking the car here. Violetta is a gem with excellent communication and their servicing team is thorough! I live an hour away yet service my cars with EPCC. Highly recommend them.
I am so impressed with the constant high standard of work that is performed at European prestige car care. These people are experts in their field and I would recommend them to everyone. Great value and best service.
Got my car service here. Very professional and competitive price compared to other businesses on the same level. Would recommend anyone who got European car to get service from here.
Very happy with the service at European Prestige thoughrally went through the car and noted all the defects will definitely be making appointments again thanks
I knew these guys were going to get 5 Stars before I even picked up the car...You can tell the staff here have a genuine interest in taking care of customers and their vehicles and they know what it takes to earn trust and loyalty. Text book customer service from everyone I dealt with.
10/10 Would recommend this place, i have absolutely loved the quality of the work that has been done to my car, and all staff have great hospitality, would not go anywhere else!
Google allow only 5 stars else I would have given them 10. Been to a number of workshops with different brands and have to say that if you have a European prestige or not, these guys know what they’re doing. Affordable prices, quick turnarounds and quality workmanship. Izzy and his team are a dream to deal with and I wouldn’t go anywhere else !
They have truly exceeded my expectations. The transformation they achieved for my car is remarkable; it looks significantly better than it did before. I am genuinely impressed with the excellent job they've done.Thanks
I have always been servicing my European cars with European Prestige Car Care, have owned multiple in the past years.10/10! They do an incredible job, providing top-notch service and attention to detail. The staff are friendly and knowledgeable. Overall, it is a fantastic experience, and I would definitely give them a 5-star review!
Amazing work, great service and fair quotations. Super friendly receptionist and honesty team of people. I was kept regularly informed throughout the whole process and I am 1000% happy.I had to replace my golf's gear box and was nervous about expecting a hefty price. I did shop around but I am so grateful to come across european prestige car care. In my case, these guys beat other European car specialist prices by big margin.In addition, I unfortunately got rear ended by another driver a few days before I sent my car here for repairs. Again, European Prestige, reviewed and provided a fair quotation, took care of my bumper and she came back super clean!An icing on the cake, I had also requested for a service book maintenance check to compare if the dealership were doing me a dodgy. European prestige confirmed my suspicions, were honest and included a few complimentary service.Amazing place! Would love to come back for my next service.
I was recommended European prestige car last year when I had a transmission problem with my Volkswagon. My first experience with the team and I was extremely impressed with the service. From that first experience with them, I’ve taken my car back for general service and other things I needed. Violeta at reception is so wonderful and I’ve always had a call back and reply to emails with no issues. It’s nice to be able to take your car to a place, where people are friendly, professional and the job is done. Thank you to the team there and for the little things you have done that have gone beyond my expectations.
I have been using them for a few years, love the service but above all technically they are great. Had a problem with Audi A5 no one could find, had differening opinions to fix the problem went to Euro they said your wheel has a buckle in it, they got a new wheel & problem was fixed. Such a simple fix but others couldn't find it or suggested big repairs etc.
Probably the best car service, repair and roadworthy place I’ve been to in terms of reliability and passion. I was enlightened more about my vehicle and learnt about rocker cover hairline cracks. Everything was explained clearly and I got a very fair price when compared to others. Izzy is an asset to the company and the community!
Best car repair and detailing service we've ever had! Communication with staff was fantastic and assistance with loan car was so helpful. 100% would recommend :)
Amazing service from first point of contact when making a booking to lovely staff when picking up our car. We used EPCC for a RWC, and then got then to complete the repairs needed to pass the RWC. All done in a timely manner and at a very reasonable cost. Highly recommend using them.
Heading off for a weekend away and 50km from home my Q3 started to shudder and various warning lights appeared - our weekend away looked to be in doubt. A google search found European Prestige Car Care not too far away. We made our way there slowly with the car continuing to shudder and not letting us drive faster than 60km. We arrived at EPCC unannounced and were welcomed by Violeta and then Izzy took charge. They ran some diagnostic checks and identified the problem - a faulty spark plug resulting in the car misfiring. Izzy and Violeta were both friendly and professional, only too pleased to be of assistance. We were not charged for the work and time that they spent on the car - refreshing to see these days. We were able to continue our journey and enjoyed a great weekend away thanks to Izzy and Violeta. If I didn’t live so far away I would be taking my car their for my regular service. Well done to Izzy, Violeta and the team at EPCC.
Exceptional Car Service Center: A Truly Satisfying Experience!Rating: ★★★★★I recently had the pleasure of visiting European prestige Car care Service Center, and I must say, it was an outstanding experience from start to finish. I wanted to take a moment to share my positive feedback about this exceptional service center, as they truly went above and beyond to provide top-notch service and customer satisfaction.From the moment I entered the facility, I was greeted by a friendly and professional staff who made me feel welcome and valued as a customer. The waiting area was clean, comfortable, and equipped with all the amenities one could ask for, making my wait time an enjoyable experience.What impressed me the most was the expertise and skill displayed by the technicians. They were highly knowledgeable and clearly passionate about their work. They took the time to thoroughly assess and diagnose the issue with my car, explaining the problem to me in a way that was easy to understand. Their transparency and commitment to ensuring my understanding of the repair process was greatly appreciated.Thanks
The team at European Prestige Car Care is the most professional and experienced we have come across in the industry. Regular client, and would 100% recommend their services.
Went in thinking gearbox would have to be removed based on the symptoms. By the end of the day, and possibly many thousands of dollars less, the van (Fiat Ducato) was ready. Amazing what a bit of knowledge & experience can do, plus some honesty. They had every chance to charge top dollar and I'd have been none the wiser. Thanks.
I love the team at European Prestige Car Care, always very honest and very professional. Gone in for a few issues that they have been able to resolve quite easily and always charged exactly what was quoted (even when extra work was required) picked my car up the other day after a respray on some panels and they had even cleaned the inside of the car for me. Customer for life
Living in this society, we have so much people ripping you off, unprofessional and disrespectful. European Prestige Car Care has absolutely changed my mind on this. From management, admin and car care team these guys are beyond professional, knowledgeable and helpful. The moment I had dropped my car off I did not think back, they were quick and positive, why have I not come across these lovely people earlier, I don’t know 🤷🏻♀️.Thank you so much Mahir, Violeta and team. You have absolutely won my respect and trust.
Look no where other than European prestige for your car service and all other enquires. From admin reception to all other workers, all so welcoming and professional. Price beat guarantee in the northern suburbs wont go else where. Thankyou guys!
I have never been on the receiving end of such excellent service. Not only is this establishment full of professionalism, but they also know what they’re doing. Well done to all the team….
Very friendly team at European Prestige, very easy to deal with and are always helpful and knowledgeable. They always provide options for repairs and give you suggestions. Very efficient and cars our cars are very well maintained and looked after. A real pleasure to deal with and I know my/our car/s will always be looked after.Keep up the great work team @ European Prestige.
I get both my cars serviced here. They are always upfront and promptly take care of any problems that the cars have. Their rates are always fair and never overcharge.
My car polo tdi I had a great service yesterday and I was very pleased. I would like to thank Mr. Mahir and his team for their friendly service at European Prestige repair. I was also happy that they washed my car especially after the repair was completed. Teşekkür ler herşey için melbourne de çok tamirciye gittim böyle hizmet görmedim . Thanks Mahir bey ve ekibi .
Went in for them to fix my sway bar link rods and they did such an amazing job at a great price and the staff were so friendly and welcoming and very knowledgeable can’t recommend them enough great job
Truly a 5-star service! Needed to replace door mirror for VW Arteon and gave these people a call after reading good review on Google, they absolutely came through! Price was fair, communication was timely and professional, and the job was done clean and neat. Just chatting with them I could tell they are passionate about cars, knowledgeable, and honest in their directions and advice. A nice lounge too with a view to their workshop, they've got nothing to hide unlike other mechanics. If this isn't 5-star experience, I don't know what is.
I am truly impressed with the engine rebuild of my 2012 Golf 1.4 tsi hatch.Everything, .. service, respect, communication, price and genuine honesty !Thank you so much Izzy, Manny, and to all the specialist crew. Office staff were excellent, and very much appreciated.Cheers to your craftsmanship, and professionalism.I have now completed the10, 000 km since the rebuild, and cannot go elsewhere.Also will be returned with other horses in my stable.Stay tuned travellers 👍
Had an accident, someone hit into me, I had a option to chose who to repair my car, based on reviews, I took my car to European prestige car care, when I went to pick up the car after it had been fixed, I couldn’t believe that my car looked the same way as brand new, I was very happy with my decision, they had also cleaned the car. Professional team and highly recommended.
These guys too are right up there for service, professionalism and ethics. They refused payment for breakdown which was a loose sensor and time to locate and fix it. Cleared a bunch of codes after telling me what they were too. As I broke down and was trying to get to work out of town, Issy had my car in the garage and on a hoist in 15min. I am definitely going back there. Thanks Fellas!
I use EPCC for all the prestige cars in my fleet VW MERCEDES-BENZ and Rang Rover and find that not only price practically and the overall service fantastic and when I leave I find myself smiling . All the people I deal with there are extremely lovely to deal with.I highly recommend them ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Very clean presentation and staff who are professional and knowledgeable , most of all honest. I would highly recommend motorists visit this business for all your car care needs.
I had to deal with Izzy to change the turbo in my mk4 gti he’s a top guy, very nice and easy to deal with.I’ll definitely go back for my next services.
These guys won my loyalty. Very easy to deal with and very professional in every aspect. They will not rip you off and wouldn’t replace parts unless it’s really needed. They also won’t be beaten on price vs other independent specialists. You have a customer for life here, Izzy and Team! Keep it up! Cheers! Ryan
We have been here before and they are awesome Staff are very friendly they go above and beyond for their clients they stayed open long after closing time so my husband could pick up his car
Best mechanic for european car , very straight farward and on time services. Dont go here and there if you own vw. Not all mechanics knows your european car.
I was lucky to find these guys after a transmission failure that could not be addressed by the car manufacturer's dealer within a reasonable time despite being a customer for over a decade. I called European Prestige Car Care and the car was booked in almost immediately for a diagnosis. The car was towed there following which I spoke to Izzy who gave me a complete run down of what they would do and this gave me immediate re-assurance that I was in the right hands. The next morning Izzy called to advise that they had carried out a diagnosis and determined that the transmission failure was due to a well known fault with that type of transmission which was subject to several past recalls and that my car had the recall work previously completed. He advised that they could indeed repair the transmission however he suggested I re-approach the manufacturer for repairs under goodwill. Izzy also provided a written report on the diagnosis and a recommendation to have the fault addressed by the manufacturer. Izzy could have easily taken my money (several thousand) however he was honest and treated me with respect and put customer care before profit. I don't know what will transpire with dealer, but I do know I have found an honest and professional repairer in European Prestige Car Care and I have absolutely no hesitation whatsoever in recommending them for any work to euro branded cars. I'm sincerely grateful to Izzy and the team at European Prestige Car Care for the respect and professionalism afforded to me. If I could give 10 stars I would.
